Earlier this year, my computer was acting up ie..long time booting up, crashing etc. I phoned PC World, with whom I have a repair contract. The fella on the phone went through several moves to try and correct the problem, to no avail. Eventually, he said I should perform a partial recovery programme. He assured me that I would not lose my files and documents. That same message showed onscreen in the recovery mode. I followed his instructions to the letter........and lost all my photographs! I was furious and PC World wants £80 to try and regain my files. I cant afford that. Since this happened, I now store my photos in a Web album.
However, I wondered if there is any way I might attempt to reclaim my photos, myself.
Your advice will be appreciated.
I have a Packard Bell PC, using Windows XP and Norton Security, with firewall.